At DigiYatra ("we", "our", or "us"), we value your trust and are committed to safeguarding the privacy and security of your personal information. This Privacy Policy explains what information we collect when you visit our website, enroll in our digital educational courses, or contact our support team, and how that information is handled.
1. Information We Collect
We may collect personal information from you in the following circumstances:
- Account Registration & Checkout: When you purchase or enroll in a course, we collect details such as your full name, email address, mobile phone number, and billing state/city.
- Communication Details: When you contact our support desk via email or web inquiry, we collect your message content and contact details to assist you.
- Technical & Usage Information: When you browse our site, we may automatically collect standard technical data such as your IP address, browser type, device type, operating system, and pages visited to ensure site functionality and security.
2. How We Use Your Information
The information we collect is used solely for legitimate business and educational purposes, including:
- Fulfilling orders and provisioning your access to digital courses on learn.digiyatra.store.
- Sending automated order confirmations, LMS account login credentials, and course updates.
- Providing prompt customer and technical support.
- Preventing unauthorized sharing, fraudulent transactions, or abuse of educational materials.
- Complying with statutory accounting, tax, and legal obligations.
3. Payment Processing & Security
All financial transactions for our digital courses are processed securely through authorized third-party payment gateways and payment aggregators (such as Cashfree Payments, Razorpay, or authorized payment processors).
4. Cookies & Website Analytics
Our website may use standard session cookies and essential local storage to remember your active checkout session, maintain user login states on our LMS portal, and analyze general website traffic patterns. You can choose to disable cookies through your browser settings, though certain functional features of the website may become unavailable.
5. Information Sharing & Disclosure
We do not sell, rent, or trade your personal data to third parties for marketing purposes. We only share necessary personal information with:
- Service Providers: Third-party technology vendors (e.g., cloud hosting, email delivery services, and payment gateways) strictly for operating our platform and delivering purchased digital products.
- Legal Authorities: Law enforcement or regulatory bodies when required to do so by applicable Indian law or court order.
6. Data Retention & User Rights
We retain your account details and order records for as long as your account remains active or as needed to maintain your lifetime course access and fulfill accounting requirements.
You have the right to request access to the personal data we hold about you, request corrections to inaccurate details, or request account deactivation. To exercise these rights, please contact us at veerdubey2929@gmail.com.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our legal requirements or operational practices. The updated version will always be indicated by the "Last Updated" date at the top of this page.
8. Privacy Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please reach out to us at:
Email: veerdubey2929@gmail.com
Working Hours: Monday to Saturday, 10:00 AM – 6:00 PM IST